It is advisable to answer them connecting the emails that are previous received from their store.

It is advisable to answer them connecting the emails that are previous received from their store.

gordon nilsson says

hi sara yes i have inked that see just what takes place gordon

We don’t understand what to accomplish. After reading the commentary when every person got their e-mail / re re payments, we emailed them asking where my payment / e-mail was. I’d responded for them utilizing a contact thread from final 12 months where they confirmed they’d received my claim, my modification of bank / target etc so they really could see every detail. I experienced no response. We delivered another email that is new times later on asking for a few sort of acknowledgement – nevertheless absolutely absolutely nothing! It’s been 3 months now. We can’t phone them and they’re perhaps not replying. We don’t genuinely wish to bombard these with still another e-mail but I would like to understand where my cash is! Any suggestions about the things I can perform?

Sara (Financial Obligation Camel) says

They usually have stated they are going to attempt a second payment run at the earliest opportunity, certainly prior to the end of July.

I am aware it is irritating you have actuallyn’t had an answer. I realize they’ve been working through the email messages they are delivered.

I am hoping therefore! We guess I’m concerned that along with their not enough interaction now, if when i somehow get missed down a second payment operate too I’ve got no hope of seeing anything and won’t be in a position to do such a thing about this. Will simply have to keep every thing crossed 🙂

Chantal Smith says

Hi, I’ve got the exact same issue and problem with Wonga. You can’t phone anybody and I also email them and obtain no reaction. I do believe that we’re just planning to need certainly to let it go, unless anybody arises with any benefit tips. I’ve stopped emailing the Wonga Administrators for the time being.

They are even worse compared to the Wonga administrators

Chantal Smith says

In what manner? I’m hearing nothing that you are from them the same? And like we can’t find your claim, do you have any reference numbers from Wonga etc if I do it’s.

D Anderson says

Hi i have already been exactly the same e-mails forward and backward inc all of the re re payment details etc and also the only reaction we have actually now has is they can’t find my claim Yet we got a emailing confirming pop over to these guys repayment nevertheless the incorrect acc

No heard absolutely absolutely nothing right straight back

Just starting to think I won’t ever actually see this cash now

gordon nilsson says

hi D Anderson have always been exact exact exact same issue that i had no claim to make although they gave me a customer claim number and sent me emails last year and on 20th may told me that will be get some money still waiting as you back and forward also say

D Anderson says

Thus I have experienced a reply today advising they apologise for maybe not upgrading my bank details this past year etc and can make repayment over the following 2weeks as oppose to your next 2months as a result of these errors

They usually have verified my dividend re payment has bounced back through the account that is old

Guessing these are generally waiting to ensure they get most of the wrong repayments straight back also

Or even currently i recommend this as I experienced all of this back at my final email We sent

Email ref and date once they confined that they had changed bank details

E-mail ref from dividend re payment e-mail

Consumer quantity regarding the dividend email

Name target current email address whenever using the loan initially

Currant bank details email include and postal target

Hope this can help and hope you all have an answer quickly

That’s very good news! There’s hope i will soon get a reply then – thanks for sharing.

D Anderson says

Fingertips crossed Nicki, inform me whenever you obtain an answer

Yesterday finally got a reply! The typical ‘it didn’t procedure, deliver us your proper bank details and we’ll make re payment within 2 months’ response. Fingertips crossed they are doing plus it’s at some point!

I recently received a message (after delivering 4 for them over the past weeks that are few saying they’ll resend with in 2 months. I really hope its much sooner, that appears like a time that is long.

hi all had e-mail saying second effort being made cash should really be in within 1 week